IT Support Team

Optimal Group, Inc.

Privacy Policy

Privacy Policy for
OPTIMAL HEALTH CARE INC ( Optimal Group Inc. )

Effective Date: 09/15/2024

Optimal Group Inc. (“we,” “our,” or “us”), comprising Optical Case Management and Optimal Biometrics Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when interacting with our websites: Optimal Group Inc.,  Optical Case Management, and Optimal Biometrics Inc.

By using our websites or submitting information through our forms, you agree to the collection and use of your information following this Privacy Policy.

  1. Information We Collect

We collect various types of information to provide and improve our services, including but not limited to:

  • Personal Information:
    This may include your name, email address, phone number, and other details you provide via forms on our websites.
  • Usage Data:
    Information about how you interact with our websites, such as IP addresses, browser type, and operating system.
  1. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide the services you request.
  • Communicate with you, including sending text messages regarding your inquiry or other related services.
  • Enhance the functionality and user experience of our websites.
  • Maintain the security and integrity of our data and systems.
  1. Phone Number Collection and Text Communications

By submitting your phone number through our websites, you agree to receive text message communications from Optimal Group Inc. regarding your inquiry. Message frequency may vary. Standard message and data rates may apply.

  • You can opt-out of receiving text messages at any time by replying “STOP” to any message.
  • If you need assistance or further information, reply with “HELP.”
  • Your phone number and other personal information will not be shared with any third party.
  1. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

  1. Third-Party Sharing

We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our websites, conducting our business, or serving you, so long as those parties agree to keep this information confidential and secure.

  1. Your Rights

You have the right to:

  • Request access to or deletion of your data.
  • Update or correct any inaccuracies in your data.
  • Withdraw your consent for the collection and processing of your data at any time.

To exercise these rights, please contact us at our email address below.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed of any updates.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Optimal Group Inc.

11377 Robinwood Drive Ste C
Phone Number: 3017904962

Email Address: [email protected]

Phone Number & SMS Policy

Effective Date: 09/15/2024

  1. Introduction

Welcome to the Phone Number Policy for Optimal Group Inc. and its affiliates (Optimal Health Care Inc., Optimal Case Management Inc., and Optimal Biometric Inc.). This policy outlines how we collect, use, and manage phone numbers provided by our clients on our website (ohc-inc.com). By providing your phone number on our website, you acknowledge and consent to the use of your phone number for communication purposes, including phone calls and text messages (SMS), in accordance with this policy.

  1. Use of Phone Numbers

2.1 Communication: 

  • Optimal Group Inc. may use the phone numbers provided on our website for the following communication purposes:
    • Phone calls to provide information related to your healthcare services and other transactional matters related to your visit.
    • Text messages (SMS) to send appointment reminders, updates, and surveys.

2.2 Privacy: 

We respect your privacy and will not share or sell your phone number to third parties for marketing purposes. Your phone number will only be used for communication directly related to your healthcare services and other matters with Optimal Group Inc.

  1. Opting Out

3.1 Choice: 

We understand that your preferences may change. You have the choice to opt-out of receiving phone calls and text messages from Optimal Group Inc. at any time.

3.2 Opt-Out Methods:

  • To opt-out of phone calls, please contact our website Support at 301-790-4962 ext 4666.
  • To opt-out of text messages (SMS), reply to any SMS from us with the word “STOP.”
  1. Message Frequency and Content

4.1 Frequency: 

We aim to maintain a reasonable frequency of phone calls and text messages to share information about your inquiry, support, and services. The number of calls or messages you receive may vary depending on your preferences and the nature of our services.

4.2 Content: 

Phone calls and text messages from Optimal Group Inc. may include, but are not limited to:

  • Healthcare-related information, reminders, and updates.
  • Surveys related to our services.
  • Appointment scheduling and confirmation.
  1. Data Security

5.1 Protection: 

We take data security seriously. Appropriate measures are in place to protect your phone number and related information.

5.2 Third Parties: 

Your phone number will not be shared with or sold to third parties for marketing purposes.

  1. Changes to the Phone Number Policy

6.1 Updates: 

Optimal Group Inc. reserves the right to update this Phone Number Policy. We will notify you of any material changes through appropriate means, such as our website or direct communication.

  1. Contact Information

If you have any questions, concerns, or wish to adjust your phone number preferences, please contact us at 301-790-4962 ext 4666.

** By providing your phone number on our website, you acknowledge that you have read, understood, and agreed to abide by this Phone Number Policy. 

** That you agree to receive text messages about your inquiry from Optimal, you acknowledge that message frequency may vary, standard message and data rates may apply, and it is the responsibility of the individual receiving the message. You can opt-out anytime by replying STOP or request more info by replying HELP. Note that your information will not be shared with or sold to any third party. 

Management at Optimal
{09/15/2024}